Frequently Asked Questions

We're always here to help with any questions or concerns you may have about our products. You can reach out to our customer support team by emailing us at augusttrade14@gmail.com or by filling out the contact form on our website. We'll get back to you as soon as possible with the information you need to make an informed decision about your purchase.

We strive to represent all of our products as accurately as possible in our photos, however, due to differences in lighting and display settings, there may be slight variations in color. We recommend ordering a sample before making a final decision if color accuracy is crucial. Our customer service team is also available to answer any questions and provide further assistance.

August Tiles offers a wide range of sizes and materials for our products. Our tile sizes range from small mosaic tiles to large format tiles, depending on your project needs. We also offer a variety of materials including ceramic, porcelain, natural stone, glass, and metal. Each material has its own unique characteristics and benefits, so you can choose the perfect tile for your project. Additionally, we offer custom sizing options for certain products, so you can get the exact size you need. If you have any questions about our sizes and materials, please don't hesitate to contact us.

Placing an order with August Tiles is easy! Simply follow these steps: 1. Browse our website and select the products you wish to purchase. 2. Add the products to your cart by clicking the "Add to Cart" button. 3. Once you have all the products you need in your cart, click on the shopping cart icon in the top right corner of the page. 4. Review your order and make any necessary changes. 5. Proceed to checkout by clicking the "Checkout" button. 6. Enter your billing and shipping information, and select your preferred payment method. 7. Review your order once more and click "Place Order" to complete your purchase. If you have any questions or need assistance placing your order, please don't hesitate to contact us. Our friendly customer service team is always here to help

At August Tiles, we accept a variety of payment options to make your online shopping experience easy and convenient. You can choose to pay for your order using any of the following payment methods: 1. Credit or Debit Card: We accept all major credit and debit cards, including Visa, Mastercard, Discover, and American Express. 2. Bank Transfer: If you prefer to pay by bank transfer, simply select this option at checkout and we will provide you with our bank details. No matter which payment method you choose, you can rest assured that your personal and financial information is safe and secure. If you have any questions or concerns about our payment options, please don't hesitate to contact us.